Welcome to the support website for

Ektron Hosting, Inc.,

If you are looking for information on your hosting plan, please visit

http://www.ektron.com/services.aspx?id=5998.

If you are in need of hosting support, please follow the steps below:

1. Call the main line 603-546-7131.
2. Follow the prompts to request support.
3. Talk with a live technician to service your request.

You can also request support by emailing support@hostektron.com
(please note that emergency requests should be made by phone, not email).

If you require support outside of normal business hours, please follow the steps below:

1. Call the main EHI line (603-546-7131) outside the hours of 9:00 am to 6:30 pm EST.
2. Follow the prompts to request immediate support.
3. Talk with a live person that will connect you to a technician to service your request.

These representatives will identify your needs quickly and connect you with a support representative that can help based on your specific request. If your hosting issue is not an emergency, the representative will take a message and relay it to the appropriate technician for attention the next business day.

Whether it’s 12 am or 12 pm, EHI provides support you can count on.

Please note that standard technical support policies and rates may apply.